Terms and conditions

Welcome to enginesandgentlemen.com website

The offer and sale of products on this website is governed by these Terms and Conditions.

By using this site enginesandgentlemen.com (hereinafter also referred to as only “website”), users’ agree to these Terms and Conditions, and for this reason Engines & Gentlemen invites all users to read them beforehand.

These Terms and Conditions may at any time be updated and / or amended by Engines & Gentlemen, changes and updates will be notified to the users as soon adopted and will be binding upon their publication in this section in which users are invited to access regularly to check the publication of the most recent and updated General Terms and Conditions of enginesandgentlemen.com. In the event that the user does not agree, in whole or in part, with these Terms, please refrain from accessing and from using the website.

The products offered for sale on enginesandgentlemen.com are sold directly by

Engines & Gentlemen, with registered office in Via Palatino 9/A, 20100 Milano (Italy), registration REA BO – 521688, VAT IT03470601208, the sale is concluded and perfected directly between the user / buyer and Engines & Gentlemen / seller.

For further information on the products and the operation of the site, users can send an email to info@enginesandgentlemen.com.

. For any other legal information, refer to this section and Privacy Policy.

  1. The commercial policy of Engines & Gentlemen

1.1 Engines & Gentlemen offer for sale on the site enginesandgentlemen.com own products and conduct electronic-commerce with regard to end-users. Engines & Gentlemen reserves the right not to accept and not to proceed to purchase proposals that are not received by consumers and users, however, which do not comply with these Terms and Conditions of Sale.

1.2 These General Conditions of Sale exclusively regulate the offer, transmission and acceptance of the purchase of products on the site between users of the website and Engines & Gentlemen.

1.3 These Conditions of Sale do not regulate the supply of services and / or sale of products by anyone other than Engines & Gentlemen, and recommended for the user, prior to purchase of goods and / or services offered for controls the general conditions of sale.

  1. How to Buy (acceptance of Terms and Conditions, Privacy)

2.1 The display of products on enginesandgentlemen.com is simple invitation to offer.

2.2 To purchase one or more products the user has to select them one at a time and add them to the “shopping bag”.

2.3 Conclusion of the product selection, the user can view them all in his / her shopping bag that also report an indication of the essential characteristics of the selected products and their prices.

2.4 To complete the purchase, the user must click the “proceed to checkout” and will then appear on cd “Order Form” that the user will have to fill out with personal details and then, finally, choose the preferred payment method and proceed with payment.

2.5 Before placing an order the user will be asked to carefully read the General Terms and Conditions of Sale, the information on the Right of Withdraw and Privacy Policy and accept them specifically.

2.6 The order constitutes a contract proposal addressed directly to the portal enginesandgentlemen.com.

2.7 Immediately upon receipt of the order, Engines & Gentlemen will send the user a confirmation e-mail (“e-mail order confirmation”) that does not constitute acceptance of the order proposal; with this e-mail Engines & Gentlemen informs the ‘buyer to have received the order and it undergoes a process of verification of the data and availability of the products contained therein.

2.8 The purchase agreement is concluded, and the payment will be charged to the account of the buyer, only when the customer receives an e-mail of order acceptance (“e-mail confirming shipment”) with which Engines & Gentlemen confirms the conclusion of the purchase contract, informing the buyer of the shipment of the products that were available and the expected date of delivery.

2.9 The e-mail confirmation of the order and shipment contains a summary of legal information already contained in the order form (2.4).

2.10 Any product which has not been given confirmation of shipment because it is unavailable, is not part of the purchase contract; in case of ordered products and resulted not available at the time of shipping, Engines & Gentlemen will refund the buyer the price of the product within 30 days of the order date.

2.11 User may cancel the order, with no charge, just before having received the e-mail shipping confirmation referred to in paragraph 2.8.

2.12 The user can at any time check the status of the order by sending an email to info@enginesandgentlemen.com.

2.13 In case of purchase the invoice will be included in the package and will be sent to the buyer even by e-mail from Engines & Gentlemen.

  1. Prices and availability of products

3.1 On Engines & Gentlemen are offered for sale only top quality products and also luxury. The order constitutes a contract proposal or addressed directly to enginesandgentlemen.com.

3.2 The products offered for sale on enginesandgentlemen.com are purchased by users directly Engines & Gentlemen, which guarantee to have them produced in strict compliance with all the rules and laws, and ensuring the highest quality and reliability of the products.

The manufacturers have been carefully selected for their stringent quality controls.

3.3 Each product within enginesandgentlemen.com is accompanied by an accurate and detailed description of its essential qualities; Engines & Gentlemen does not guarantee that the images and colours of the products correspond exactly to the real ones, as they may be modified depending on the type of PC monitors, Internet browser used by the user.

3.4 The prices of products may be subject to change; before submitting the order the user are therefore requested to verify the exact amount of the final sale price.

3.5 In case of payment by credit card, the financial information provided by the buyer at the time the order (number of credit card / debit card, expiration date) will be sent by encrypted protocol to PayPal which provides electronic payment services, without any other third party gains access to it. Engines & Gentlemen will use this information only to complete the purchase by the purchaser or to refund the amount already paid in the event of a product not available after payment or in case of exercise of the right of withdrawal, or even if it is necessary to prevent or report to police authorities any fraud perpetrated on enginesandgentlemen.com.

  1. Guarantees

The sale of products on enginesandgentlemen.com apply the rules applicable by the legislation on legal guarantee of conformity and commercial guarantees for consumer goods in accordance with national and Community legislation, including, in the case of purchases made by users who are Consumers (individuals who access and use this site for personal purposes, unrelated to business, professional or commercial activity) the Consumer Code (Legislative Decree 6 September 2005, n. 206). In particular, will be liable under that legislation: Engines & Gentlemen, in the event of purchases concluded directly between users and Engines & Gentlemen. For more information see Returns and Warranties.

  1. Shipping

The orders are processed form Monday to Friday from 9:00 to 17:30. The orders placed on saturday/sunday will be processed on next Monday. Further information on the procedures and deadlines for delivery of ordered products can be found in the e-mail confirming shipment (section 2.9).

  1. Customs

If the ordered products on enginesandgentlemen.com were to be delivered abroad, the buyer may be subject to import duties and taxes, payable once the parcel reaches its destination. Any additional costs for customs clearance is borne by the buyer; Engines & Gentlemen can not predict the amount of such costs over which he has no control. For information on customs policies of foreign countries, we invite the user to contact the local customs office.

  1. Return Policy

Contact our Customer Service at the email address info@enginesandgentlemen.com and notify your intention to return. Please include the Order Number, item(s) code(s), reason for return.

You will receive a Returns Authorization (RA) Number, a short form to fill in, and the documents to attach to the package to return.

Returns must be within 15 days from the day of delivery. Further information on the exercise of this right can be found in the e-mail confirming shipment (section 2.9).

We suggest to use the same courier and the same packing. The return shipping cost are not included.

We will confirm you by email that your return has been accepted.

We will proceed to refund the credit card with which the payment has been made (refund will be made within 30 days, or in line with the credit card policies).

The item must not be worn; it has to be in the same conditions a sit was received, appropriately packaged in its original box.

Original tags of the item must not be removed. The item must not have been washed or damaged in any way.  

  1. Privacy

We encourage the user to carefully read the section of the website dedicated to the Privacy Policy which contains all the information relating to the treatment by Engines & Gentlemen of user personal information. For any further information regarding Privacy Policy, you can send an e-mail or write to info@enginesandgentlemen.com.

  1. Applicable law and dispute resolution. Jurisdiction

These General Conditions of Sale are governed by Italian law. The place of jurisdiction in the event of any dispute will be to the City of Milano – Italy.